It’s now easier than ever to rate your home exchange experience. Before, you were able to evaluate your exchange via a ratings form that would be sent to you one week after you’d come back from your home exchange vacation. However, as many people were organizing home exchange requests without actually accepting the request form that was sent through the website, they were not receiving the ratings form in their email.

So we decided to improve our system so that as a user, you can give your opinion on a home exchange as soon as you’ve done it. Now, if you send a home exchange request and the other user accepts it, then the “ratings form” will automatically appear on the screen if you click on “Requests received” or “Requests sent”.  Be careful though: firstly, both parties need to have agreed that they’re ready to rate their experiences of the exchange.

In addition to this form, you will still receive the email that lets you share you opinion one week after you’ve come back from the holiday. But it’s a good idea to have a look at the requests page so that you know which exchange it is exactly. Then you will be ready to make comments about your exchange, for example: what you liked, what you didn’t like, how you got on with your exchange partners, etc…

We hope this system will make your use of our website just that little bit easier. If you have any questions or queries, then just send an email our way.