We are listening
posted by adminarchived in Advantages, Home Exchange, communicating with fellow exchangers
One of the main advantages of using HomeForHome as your home exchange site is that the registration is completely free. Many people write our Help team asking how does the system work because they can’t believe they don’t have to pay anything. Unlike many other free services, quality is not compromised in HomeForHome and we are always looking for ways to improve the service we provide to our users. We care for every member that joins the community and we try to make it as easy as possible for them to become successful swappers.
As our community expands, we keep looking for ways to improve the site’s functionality and we welcome comments about any details that could make the service we provide a better one. We have our team checking the forums to answer your questions about the service or technical problems, replying to every message you send using the “Contact us” feature, and reading carefully your suggestions so that whatever mean you choose to express your thoughts, your voice is heard. We care.
We have a very important concern right now and it is the fact that some users are not taking care of their accounts as we expect them to. By this we mean that requests and questions from other users are not being answered, which is disrespectful, inconsiderate and wastes time from users that want to make home exchange their main mean of travelling. To find a proper solution to this situation it is important to consider as many ideas as we can and we want to hear your suggestions. We will look into every idea to find the choice that helps the community grow stronger and makes HomeForHome live up to your expectations. We look forward to hearing from you.













